- October 10, 2019 at 6:10 am #6382
Does the modeling software run on the Windows Server 2016 operating system?October 10, 2019 at 11:24 pm #6385Tom MathisModerator
Although we haven’t tested with this version ourselves, we believe it should work. Please let us know if you have any issues with this and we will try to help troubleshoot.October 11, 2019 at 12:11 am #6386
One of our modeling scientists has installed the trial version on the 2016 server that they use as a shared modeling platform. He can’t get past the login screen. It works fine on his Windows 10 laptop.October 15, 2019 at 2:48 am #6402Tom MathisModerator
If you like, you can send a ticket to [email protected] about this. We can will try to support you further.
TomOctober 24, 2019 at 3:50 am #6448
I sent an email to [email protected], but I have not received any acknowledgement or any case tracking number.October 29, 2019 at 2:59 pm #6476EEMS TeamKeymaster
We have tested EEMS10 on Windows Server 2016 and didn’t find any issues. We believe the issue is caused by a firewall on your system. Can you please try turning off the firewall while you activate?October 29, 2019 at 11:55 pm #6483
Is there a particular URL, IP Address and port number that the phone-home login prompt needs to reach? Our firewall rules allow outbound connections to be initiated to the internet. I will test to see that we can reach eemodelingsystem.com.
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